
Sandeep Kumar
Worst app and service. A simple address change request took 25 days to review, and it was still rejected despite submitting all required documents and contacting customer care multiple times. Had to do endless follow-ups just to get a response. Extremely slow, inefficient, and frustrating experience. Total waste of time.Extremely disappointed with the poor service standards. I would not recommend this service to anyone.
4 people found this review helpful
Canara HSBC Life Insurance
June 1, 2026
Hi Sandeep, we regret to hear about your experience and sincerely apologize for the inconvenience caused. We would like to look into this matter. Please share your policy details and contact information at customerservice@canarahsbclife.in, and our team will review the case and connect with you.

Jimmy Bhathena
it seems the app might have had an update in the last few days and it has stopped opening. You open the app and it's a blank page and that's it. For the last few days, I tried to reinstall it, remove and clear the cache. Removed from my phone completely and waited a few days and installed it today, but it is the same. not sure if it's only for me as I am not in India, but it's a terrible experience. even when it is working, every few days or sometimes weeks, it will log you out and you sign in.
2 people found this review helpful
Canara HSBC Life Insurance
June 8, 2026
Hi Jimmy, we're sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to customerservice@canarahsbclife.in along with the contact details so that we check this.

shubham kedia
- Flag inappropriate
- Show review history
It seems like the login issue is resolved but still not happy with the experience. in the first screen i should also be able to know how much I invested and how much I made. also an option to switch from absolute return or xirr.
2 people found this review helpful
Canara HSBC Life Insurance
July 1, 2026
Hi Shubham, we're glad to know the login issue has been resolved, and we appreciate your suggestions. Kindly share your detailed feedback along with your policy number and registered mobile number at customerservice@canarahsbclife.in. Our team will review your suggestions and assist you further.