
vasu devarao
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It is beyond frustrating, this app is an embarrassment. After entering my mobile number, it just spins forever, never triggering an OTP or the next screen. I have wasted time reinstalling, restarting my device, and switching network modes, but the issue is clearly on your end. Preventing customers from accessing their policies is unacceptable. One star is being generous, it deserves zero for being fundamentally broken. Unusable and disappointing.
1 person found this review helpful
Canara HSBC Life Insurance
April 28, 2026
Hi Vasu, we’re really sorry for the experience and understand how frustrating this must be. Please share your policy number or registered details at customerservice@canarahsbclife.in, so we can check the OTP/login issue on priority and assist you at the earliest.

shubham kedia
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what a pathetic app experience. this app does not even log me in. I was able to log in only once and that time also I paid the premium and it doesn't reflect in the system. if you guys are not improving your experience, I will stop my future premiums. in the world of advancements i am surprised that we are still facing a basic issue of logging in.
1 person found this review helpful
Canara HSBC Life Insurance
May 6, 2026
Hi Shubham, we’re sorry to hear about your experience. This isn’t the experience we aim to provide. Please share your policy details and registered contact at customerservice@canarahsbclife.in so our team can check the login issue and payment status and assist you at the earliest.