
monkeytactic118
Overpriced, inconsistent, and always takes at least 2 hours. The menus are incomplete, and some restaurants listed don't allow them to deliver. I have placed several orders just to find out an hour later that it was canceled and I didn't get a refund. If you have any other options to get food, use the other options. I wish I could rate less than 1 star. Delivery to base is a fantastic idea, but chowcall executed it horribly. Someone, please steal their idea and do it better.
3 people found this review helpful

A Google user
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So they let their drivers pick up multiple orders at a time which wouldn't be an issue (I understand people need to make money) but they let them pick up 3-5 orders at a time which ends up in me getting my food an hour and a half later. PLUS I don't know if anybody has noticed but if you compare prices on the app to an actual menu at one of the restaurants they add an extra dollar or two to every item plus the delivery fee and tip.
13 people found this review helpful
Chow Call Tech
August 17, 2020
Hi Keith Black, I am sorry for my late response as well as the type of experience you had. We want to do better by you please email me at csr1@chowcall.net - Christina

Nicholas Black
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Asides from the fact that it takes nearly two and a half hours to get my food consistently, they really need to add more restaurants to the selection. I've got a choice of 5 places, 4 of them are burger joints. Asides that the fees are extremely high. An extra 10 in specified fees (included in the subtotal), driver tip (tbf is optional), and always a mysterious 10 or 20 dollars extra in surprise charges that aren't included in the total.
5 people found this review helpful
Chow Call Tech
August 9, 2022
Hi there, I am so sorry you've had such a frustrating experience with our service. If you could email me at csr3@chowcall.net I'd love to understand more about what is going on for you and make things right. - Hannah from the ChowCall Team