The main features are great, and I like the buyer protections, but the "For You" algorithms need improvement. I use the app daily to browse watches, but it routinely shows me watches I'm not at all interested in. For instance, I routinely have 5 or more Nautilus displayed in my recommended feed. I have no Nautilus saved in my notepad or in my saved searches tab. I may have looked at a Nautilus six months ago, but am not looking to buy one. I just wish the algorithms were more precise.
5 people found this review helpful
February 8, 2024
Estimado usuario de Chrono24,
Muchas gracias por su comentario.
Nos esforzamos constantemente por mejorar nuestra plataforma. Su comentario ha sido enviado al departamento correspondiente.
Un cordial saludo,
Su equipo Chrono24
People who aren't "into" patina wouldn't consider a watch whose dial looks like a toilet bowl to be in "very good condition". Great app, but one feature request I think would help a lot of people navigate your listings: more filter options in general (I know you already have a ton, but the more the better). For example a patina filter would help.
24 people found this review helpful
April 3, 2023
Dear Chrono24 user,
Thank you very much for your review and for your helpful suggestion.
Since we are constantly striving to improve our platform, we take your suggestion with pleasure into account and will forward it to the responsible department.
Your Chrono24 Team
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I was excited to use this app to track the value of my collection, but it has been more of a struggle than it's worth. I can find watches I own that are posted for sale, but "can't be found" when trying to add them to my collection. If I can't add my watches on the app, why even have the feature? I've also noticed prices are often listed significantly higher than I can find brand new on other sites. Overall disappointing. Edit: Don't send canned responses to negative feedback. Fix your app.
90 people found this review helpful
March 12, 2020
Dear Chrono24 User,
Thank you for your feedback.
We are constantly working to improve our platform and your feedback plays an essential role in this.
Please send us your feedback to email@example.com. We would like to look into this with you together.
Your Chrono24 Team