
Naftaly Mwaniki
Overall the app is great when saving for any type of goal or one wants to develop a saving culture for themselves. I'd however like to request the developer for a feature under the normal goal to include a TARGET LOCK SAVINGS or a new option altogether, say for example if I want to save 5k I won't be able to withdraw until the 5k target has been achieved irregardless of time used to reach the desired target of 5k. Once the desired amount is achieved then it unlocks the goal for withdrawal.
506 people found this review helpful
Moneto Ventures Limited
December 5, 2024
Hi, thank you for the positive feedback. We have forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Matilda Omondi
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I've been logged out of my app. No one is picking or responding to my calls or messages Is this a scam or what??? So many people are complaining about the same issue as well. Chumz is becoming very suspicious
6 people found this review helpful
Moneto Ventures Limited
October 21, 2025
Hello Matilda, sorry to hear this. We usually take a break on Public holidays. We believe you have been assisted through our email. Thank you for your patience.

Janel Muriithi
at first the app was good but right now I'm unable to access my app if I put my pin so that It can open up it rejects for some unknown reason since Sunday date 19/10/2025....the customer service is poor I tried to reach out to them I get no response.....I don't know if I should be patient or I conclude that this app is a scam coz tell me how I'm I going to access my money.....I never got any messages to tell me maybe the app has a delay or a problem....
8 people found this review helpful
Moneto Ventures Limited
October 21, 2025
Hi, we'd love to help you. Please write to +254717134114 and our team will help resolve your issue quickly. We usually take a break on public holidays. Withdrawals take a maximum of 48 hours to be processed except on weekends and public holidays. You will receive the funds today from 4pm onwards.