MyCincinnati

The Cincinnati Insurance Companies

About this app

MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to:
• access policy documents and their agent’s contact information
• amend profile and password
• be confident their data is secure
• connect with Apple® Wallet or Google Pay™
• enroll drivers in the RideWell℠ program
• find experienced service providers
• find helpful tips on what to do in the event of an accident
• go paperless
• manage payment options
• pay your bill
• receive notifications with opportunities to participate in research surveys and test new features through CinFin Labs
• report and view claims
• request roadside services
• review loss prevention resources
• share policy documents
• sign up for additional services, such as emergency medical transportation and travel security programs
• submit an auto glass claim
• view auto IDs

Ratings and reviews

Lacks important info and requires logon EVERY time the app is opened. Even though there's a link labelled "Policy", there's no policy language for the auto policy. So there's no explanation of coverage. As an ex-adjuster, this is unforgivable. And, even my banking app (which has much more critical info), doesn't require login every opening. Ridiculous!

Unable to open or view any pdf documents (ID cards or policy docs) for almost a year now. App is largely unusable without the ability to view any policy docs

Cannot use the ID card feature.

What's new

Our latest updates improve the user experience when using our Roadside Assistance program and provide additional bug corrections.