AI-Powered Customer Service and Sales on WhatsApp: CRM, Automation, and Reporting.
CINNDI is a complete platform for customer service, sales, and automation powered by AI, combining the official WhatsApp API, CRM, and intelligent chatbot to help your team respond faster, organize conversations, and increase conversions.
With CINNDI, you centralize all customer service in one place, distribute conversations by user and queue, create automations and workflows, standardize responses, and track results with clear reports.
Key Features:
• Connection to the official WhatsApp API
• Multi-user customer service with access control
• CRM to organize contacts, stages, and history
• AI-powered chatbot for automatic responses and qualification
• Message automation and customer service workflows
• Templates and quick replies for productivity
• Reports and indicators for management
• Integrations via API and webhooks
Ideal for companies that want scale, speed, and organization in customer service and sales via WhatsApp.