Citibank UAE

8.66K reviews
Content rating
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About this app

Manage your account
• Log in securely and quickly with biometrics*
• Secure transactions through multi-factor authentication and device binding
• Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers and upgrades
• Temporarily block and unblock in case you Citi card is misplaced
• View your accounts neatly grouped by category and easily track what you save, spend and invest
• See your investments at a glance and have investment options at your fingertips
• Stay updated with latest offers and service updates with App notifications

Make payments and transfers
• You can now conveniently copy your IBAN directly from the mobile app and share for seamless transactions and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly
• Easily access all your credit card offers and discover how you can take advantage of Citi privileges
• Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay for rent, education, maintenance fees, travel packages and events with your Citi credit card. Fees are applicable
• Use your Citi Points or Miles to offset purchases made on your Citi Credit Card
• Transfer money between your foreign currency accounts, place FX orders and price alerts
• Enhanced look and feel for manage payee and Utility bill payment feature
• You can now seamlessly setup and manage your investments via the Citi Mobile® App

Need help?
• Our smart FAQs section intuitively predicts what you’re looking for as you type

If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at

Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit

The use of this Citi mobile app is for the customers of Citibank, N.A., UAE only. Content provided via this Citibank UAE app is not specifically created for any territory other than where Citibank, N.A., UAE operates/is licensed to operate.

* Please note that biometric authentication methods like fingerprint or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

8.45K reviews
Abdul Nafay
June 15, 2024
Using the Citibank mobile app is frustrating. There's no option to add utilities or payees directly; you must log in to the website. If that's the case, why have an app at all? Adding SEWA isn't possible on either the app or the website. You can't view supplementary cards or access cashback options. The app merely replicates SMS notifications, offering no additional value. In contrast, other bank apps are seamless, integrating everything in one place. Please address these issues immediately.
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March 11, 2024
It's not possible to make a transfer, the application is giving error every time. Update: previous issue got fixed. New added: permanent loading screen when choose any option from dropdown at "other transfer request" menu. Works occasionally once you restart session multiple times.
2 people found this review helpful
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Citibank UAE
August 18, 2020
Thank you for your feedback. We are sorry to learn that you are not satisfied with our mobile experience. Please send details of the issue to for us to look into this further or you may also contact CitiPhone from 8am to 8 pm. Please mention GP-1197 in the subject line of your email.
May 29, 2024
Mobile app keeps crashing (android) it cant even hold 2 mins until it crashes again - any lead or troubleshoot to this? App is updated btw.
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What's new

• Bug fixes