Citi Mobile UK

2.02K reviews
Content rating
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About this app

Citi Mobile® UK app is a convenient way to take care of your everyday banking needs on the go.

With the Citi Mobile® UK app you can:
• Securely view your most important account details with Fingerprint Sign On
• Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions
• Check your banking and investment transactions and account balances
• View your banking statements
• View your Investment holdings
• Enable Citibank Global Wallet for intelligent currency switching to spend abroad like a local without FX and card commission fees
• Send money in 60+ currencies to over 200 destinations and make fee-free online payments to your Citibank accounts globally
• Transfer funds both locally and internationally to new and existing payees
• Pay your bills
• Activate your card
• View and update your personal information such as address, e-mail and phone number.
• Link your card to a primary account of your choice
• Receive important account information with Push Notifications
• Upload a document or update your US Tax Form
• Be informed about new product and services in dashboard and under new Get More menu

App Permissions & Your Security

To ensure confidence and peace of mind for clients who use our services, at Citi we’re continually improving and developing our security measures.

With this in mind, the Citi Mobile® UK App has been designed to recognize specific device data, through certain permissions, to create a unique device profile – building a greater trust connection between your device and our fraud prevention systems. This allows Citi to intuitively react to anything out of the ordinary, as well as enabling Fingerprint Sign On to function securely.

We are committed to respecting your privacy and will never store or use data in other ways than explicitly declared.

Please contact for any queries.

The use of this Citi Mobile® UK App is only for Citi UK customers and customers of Citi International Personal Bank who are served by Citibank UK Ltd or Citibank N.A., Jersey branch. Content provided via this Citi Mobile® UK App is not specifically created for any territory other than where Citi Mobile® UK App operates/is licensed to operate.
Updated on
Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.94K reviews
August 13, 2020
The new update, didn't work at first, you cannot transfer money. On advice below, I uninstalled the old one then tried again, still didn't work, wiped the temporary files, logged in and out two times and then it worked. Now it is criticism, on the old one you could see which account the card is linked to, I have to pass several menus to get the information.
4 people found this review helpful
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Citibank UK Limited
August 14, 2020
Thank you for rating Citi Mobile® UK App and providing your feedback on improving the app. We will look into your suggestion and will plan to add this feature in the upcoming versions. Please do write to us if you have any further suggestion.
July 27, 2020
Feb 2016: Nice for simple banking, but you can't download statements or set-up/delete payees. It needs to do everything the web version does. I set it up for finger print access, but it still asked for my password. Mar 2019: Still havent added the missing functions 3 years after reporting them and, it's not possible to set up recurring payments or delete existing ones. Jul 2020: Citi updated the app, but it crashed when trying to activate a new card.
2 people found this review helpful
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Citibank UK Limited
July 28, 2020
Thank you for rating Citi Mobile® UK App. We are sorry to learn that you are not satisfied with our mobile experience. Please send the screenshot of the issue and the registered mobile number to for us to look into this further or you may also contact to CitiPhone. Please mention GP-0762 in the subject line of your email.
Mephistofoles Corblimey
February 27, 2021
Updated version is working fine. It is however a bit silly for you to try to suggest using it instead of, rather than as well as the browser version. This suggestion happens each time one logs out of the pc application. Phones simply do not have the ability to provide the same information density that a large screen browser application does!
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Citibank UK Limited
March 3, 2021
Thank you for rating Citi Mobile® UK App. We are glad to read that you are happy with our mobile experience. Keep an eye out for future enhancements.

What's new

Technical update