Citi Mobile UK

3.9
1.69K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Citi Mobile® UK app is a convenient way to take care of your everyday banking needs on the go.

With the Citi Mobile® UK app you can:
• Securely view your most important account details with Fingerprint Sign On
• Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions
• Check your banking and investment transactions and account balances
• View your banking statements
• View your Investment holdings
• Enable Citibank Global Wallet for intelligent currency switching to spend abroad like a local without FX and card commission fees
• Send money in 60+ currencies to over 200 destinations and make fee-free online payments to your Citibank accounts globally
• Transfer funds both locally and internationally to new and existing payees
• Pay your bills
• Activate your card
• View and update your personal information such as address, e-mail and phone number.
• Link your card to a primary account of your choice
• Receive important account information with Push Notifications
• Upload a document or update your US Tax Form
• Be informed about new product and services in dashboard and under new Get More menu

App Permissions & Your Security

To ensure confidence and peace of mind for clients who use our services, at Citi we’re continually improving and developing our security measures.

With this in mind, the Citi Mobile® UK App has been designed to recognize specific device data, through certain permissions, to create a unique device profile – building a greater trust connection between your device and our fraud prevention systems. This allows Citi to intuitively react to anything out of the ordinary, as well as enabling Fingerprint Sign On to function securely.

We are committed to respecting your privacy and will never store or use data in other ways than explicitly declared.

Please contact ukcitimobile@citi.com for any queries.

The use of this Citi Mobile® UK App is only for Citi UK customers and customers of Citi International Personal Bank who are served by Citibank UK Ltd or Citibank N.A., Jersey branch. Content provided via this Citi Mobile® UK App is not specifically created for any territory other than where Citi Mobile® UK App operates/is licensed to operate.
Updated on
Dec 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted
3.9
1.69K reviews
David Booth
December 4, 2022
Biometric login no longer working. After fingerprint scan, it prompts for password... how is this a security enhancement? Not a great way to encourage mobile app usage!
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William Dennett
September 30, 2022
Unbelievably slow and laggy. Lots of screen wipes when foregrounding. And seems only to have been tested, rudimetarily, on a single device ("Place your finger on home key", guess what, not every device has the fingerprint reader in the same place). From a small concern, these faults would be troubling, but from a major bank?
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Citibank UK Limited
October 7, 2022
Thank you for rating Citi Mobile® UK App and sharing your suggestion. We are sorry to learn that you are not satisfied with our mobile experience. Please send the screenshot of the issue and the registered mobile number to ukcitimobile@citi.com for us to look into this further. Please mention 'GP-3746' in the subject line of your email.
Graeme Phillips
October 4, 2022
Very poor. Very clunky and I couldn't find the option to send messages about my account: I only got phone numbers and a mailing address. Please do some test driving of your accounts and the process of getting assistance: the global nature was cool when I opened the account several years ago, but it is hard work getting anything done now, whether it is verifying a transaction, dealing with a foreign call centre worker who is struggling to grasp what I am saying.
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Citibank UK Limited
October 7, 2022
Thank you for rating Citi Mobile® UK App and sharing your suggestion. We are sorry to learn that you are not satisfied with our mobile experience. Please send the screenshot of the issue and the registered mobile number to ukcitimobile@citi.com for us to look into this further. Please mention 'GP-3748' in the subject line of your email.

What's new

- Bug fixes