Ehsas Baldia

Khyber Pakhtunkhwa Information Technology Board

About this app

Ehsas Baldia helps citizens report municipal issues and track complaint resolution from submission to closure.

With Ehsas Baldia, you can:
- create an account using your phone number
- submit complaints with details, location, and photos
- track complaint progress and status updates
- view complaint history in one place
- provide feedback after resolution

The app is designed to make complaint reporting easier, faster, and more transparent for citizens.

Typical issues may include:
- roads and streets
- sanitation and waste
- water supply
- streetlights
- parks and public facilities
- other municipal service issues

Location and photo access are only used to help you submit accurate complaint information.

What’s new

Report civic issues, submit complaints, and track resolution progress with Ehsas Baldia