Cityflo - Premium office rides

4.5
8.44K reviews
500K+
Downloads
Content rating
Rated for 3+
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About this app

Want a comfortable ride to your office? Cityflo is a commute app that offers a comfortable, stress-free experience in premium AC Benz buses for your daily office commute.

Cityflo’s buses are on time, available every 15 minutes from your neighbourhood, and get you to work as fast as a car.

Driving in mind-numbing traffic can be stressful and exhausting, and booking a taxi or cab can prove to be unreliable and expensive. With Cityflo you don’t have to worry about any of this. Just book your ride, sit back in your preferred seat, and enjoy two stress-free hours daily on your ride to the office.

Your first ride is on us. We have multiple routes across Mumbai, Thane, Navi Mumbai & Hyderabad which connect residential areas to corporate hubs. In Cityflo, you’d be travelling with corporate professionals like you.

We sanitize our buses after every trip, and have been certified as a ‘Safe Way to Travel’ by a FSSAI accredited quality audit lab. All our buses come equipped with GPS for easily live tracking the bus which can help you plan your commute in a better way.


Booking a ride is easy. Here's how it works:

Download the cityflo app and login using your mobile number.

Let us know your home and office location with timings.

Select your preferred route and choose the stops recommended for you.

See all available AC bus timings and select the one most convenient for you.

Hassle-free weekly and monthly subscriptions, with unlimited free rescheduling and free cancellations.


Key features and benefits:

Cityflo Protect: Our AC Benz buses are sanitised after every ride. We have hand sanitizers for your use in the bus. Our drivers are trained in best practices of safety and hygiene, and check passenger temperatures at the time of boarding. Your journey is always safe with us.

Live bus tracking: Get alerts for pickup and drop-off notifications so you don't miss your ride or stop.

Travel flexibly: You can reschedule your ride for no extra cost to the multiple timings available. Unlimited flexibility!

Subscriptions: Book weekly or monthly passes with unlimited, free cancellations. Never worry about your daily commute again. We have a variety of payment methods like PayTm, Amazon pay, Mobikwik wallets, Internet banking, UPI, credit/debit cards.


Download the app now and book your first free ride.

Have questions? Visit us on www.cityflo.com or write to us at support@cityflo.com or call us on +91 22 6282 0142.

Follow us on Instagram at https://instagram.com/cityflo.ind
Follow us on Twitter at https://twitter.com/cityflo_india
Like us on Facebook at https://www.facebook.com/cityflo

**Cityflo provides comfort at a great price on your daily commute everyday. If you like the service, please consider giving a few minutes to review our app. **
Updated on
Sep 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
8.41K reviews
Pallav Mehrotra
July 26, 2024
Pros: 1. User friendly app 2. Good customer service team Cons: 1. Very high prices. 200+ for a single ride is not justified for a bus journey. 2. Cancellation and refund policy of upto half an hour before the ride really sucks. Lost so much money due to last minute plan change just because of this policy 3. Frequent changes in routes and timings. It disturbs the routine. Due to above mentioned cons, I stopped using Cityflo and switched to other options.
2 people found this review helpful
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Cityflo Team
July 26, 2024
Hi, we're sorry to see you go. Due to late cancellations, seat remains blocked & unavailable to other users & hence the policy. We try to avoid changes & only make them to either improve services or due to unavoidable cases. We need to charge our fares to ensure we continue to deliver you a high quality commute, consistently & sustainably. Thanks!
Nihar Prabhu
August 28, 2024
The 2 stars are for the faster rides but the business model is not at all flexible. The rides are very much expensive. When you buy monthly pass and due to any reason If you cancel the ride and get the refund in wallet you won't be able to use the refunded amount to book a ride with the same amount again. These policies and validations just doesn't make me happy. Long story short kudos to the drivers but worst app policies.
1 person found this review helpful
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Cityflo Team
August 30, 2024
Thanks Nihar for your feedback & for taking the time to talk to us. We understand this can be frustrating. As discussed, you can use the refunded amount to book your next pass as the amount will be adjusted. This being said, we've noted your suggestion of extending the pass incase of cancellation. We'll update you incase this feature is introduced.
Nikita “Ar.nS” Sheth
September 4, 2023
They have a great concept and the intent to deliver quality is well appreciated. However, their charges are twice as compared to other similar services, the service they provide doesn't match up. They have an option for chatting with the customer service who is very quick but not accu4ate in their response. I really expected top notch quality service with this service. Wasn't too satisfied with it.
28 people found this review helpful
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Cityflo Team
September 5, 2023
Hi Nikita, thank you for your feedback. We are sorry for any inconvenience that you faced. It would be very helpful if you could let us know the details of the issues you faced on support@cityflo.com so that we can look into it and work on improving the service for you. We look forward to hearing from you.

What's new

Bug fixes and improvements to enhance your app experience.

App support

About the developer
KOMOREBI TECH SOLUTIONS PRIVATE LIMITED
tech@cityflo.com
108 Sai Commercial Complex BKS Devashi Marg, Deonar Mumbai, Maharashtra 400088 India
+91 78754 98598