311 Riverside

80 reviews
Content rating
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About this app

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app.

IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response.

We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission.

If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident.
We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving.
This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

80 reviews
Ezekiel Valdez
March 11, 2024
This app is absolutely useless. It regularly crashes, most of the time in the middle filing a report, and the photos are rarely able to be attached. If I could give zero stars I would.
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John Knoefler
April 7, 2024
Some reports are handled and some just ignored. Sidewalk parking seems to go without penalties. Dead animals get quick attention. Trash reports eventually get a response. Homeless people still leave large piles of trash and camp on sidewalks.
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Jonathan Tampubolon
April 9, 2024
Useless app now. Trying to submit a request, I get a prompt telling me to logout and login, or uninstall and reinstall app and resubmit request. And... It doesn't work after doing all those things.
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