My CityPASS

Name: My CityPASS
Availability: InStock
Rating: 4.909774303436279 (9227 reviews)
Author: CityPASS

CityPASS

4.9

9.23K reviews

100K+

Downloads

Everyone

About this app

Save at top attractions in 15 destinations with CityPASS tickets. This trip planner will help you plan your attraction visits by providing all the details necessary to build your itinerary.

• Access your tickets and make/modify reservations
• See hours
• Get entry instructions
• Learn highlights of each attraction
• Get advice and tips for visiting
• Use maps to navigate to each location
• See exclusive offers for ticket holders
• Access the CityPASS help center

Simply show your tickets or reservation confirmation on your phone to enter each attraction.

About CityPASS:  For 25 years, CityPASS tickets have been premier products for travelers who want to visit a destination’s top attractions while enjoying significant savings. Based on more than 82,000 customer reviews, the tickets have an average customer rating of 4.6 stars (out of a possible 5). CityPASS tickets are currently available in 15 North American destinations: Atlanta, Boston, Chicago, Dallas, Denver, Houston, New York City, Orlando, Philadelphia, San Diego, San Francisco, Seattle, Southern California, Tampa Bay and Toronto. Since 1997, more than 25 million CityPASS tickets have been sold. For more information, visit CityPASS.com.

Updated on

Jun 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App activity, and Device or other IDs

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.9

9.18K reviews

Christopher Rhodes

October 14, 2023

Agree with previous reviews about the app - totally useless. It asks you to confirm your email. When you click the link to confirm your email, it takes you to the download page for the app and does not confirm your email. This app doesn't work. The email links don't work. I was able to make my reservations on their web site and I will go old school and print things out. At this point you think they would get the message and either fix or remove the app.

16 people found this review helpful

CityPASS

October 31, 2024

We're so sorry for the problems you experienced, and we're sorry for the frustration. We appreciate your feedback and are working to fix the issue you encountered asap. UPDATE: Hi Christopher, we wanted to let you know that a while back, we updated our login to fix this issue. We hope you have a chance to give it a try. Thanks for your feedback!

Cara Meyer

August 1, 2023

After 99 tries I finally got it to load my tickets. The trick was to open my email in the browser, not by using my phone's email app. So, use Google Chrome to pull up your email from city pass (not the Gmail app) and open the link in the same Chrome browser. Way too moody to deserve a higher rating. But once it was set up, super easy to make reservations and pull up tickets to enter places! So yeah, 2 stars.

16 people found this review helpful

CityPASS

October 31, 2024

Thank you for your feedback. We're sorry about the complications and we appreciate your feedback. We have made some improvements that should prevent this problem in the future. UPDATE: Hi Cara, we wanted to let you know that a while back, we updated our login process to fix this. We hope you have a chance to try it. Thanks for your feedback!

Devan Ternan

August 24, 2023

Totally useless app. It asks you to confirm your email. When you click the link to confirm your email, it takes you to the download page for the app and does not confirm your email. This app doesn't work. The email links don't work. I'm a bit nervous about the reservations I made on desktop since nothing else about this works.

11 people found this review helpful

CityPASS

August 28, 2023

We're sorry about the complications and we appreciate your feedback. If you haven't already, you can contact our customer care team to see if they can assist with adding your tickets to the app or making reservations for you. You can find their contact info at support.citypass.com. They are available seven days a week and will be happy to help you.