Civic365 US

Name: Civic365 US
Availability: InStock
Author: Civic 365

Civic 365

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About this app

Civic 365 is a comprehensive citizen experience management solution built on Microsoft 365's cloud infrastructure. It includes a robust 311 CRM system designed to efficiently manage citizen interactions and feedback. With Civic 365, citizens can access digital self-service channels across various mobile operating systems, making it convenient to report issues and access services.

Internal staff members responsible for addressing citizen-reported issues can utilize Civic 365 directly within Microsoft 365/Teams, streamlining communication and collaboration. The solution offers seamless integration with local government applications through Power Apps and Power Automate, facilitating data exchange and workflow automation.

For data analysis and insights, Civic 365 seamlessly integrates with Power BI, enabling decision-makers to derive actionable insights from citizen feedback and service data. Experience efficient citizen service management and enhanced internal operations with Civic 365.

Civic 365 is a 311 reporting tool for non-emergency problems in your vicinity.

Updated on

Aug 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.