CleaningMetrics

CleaningMetrics

About this app

CleaningMetrics is the owner app for cleaning-business owners and managers. Run your day from anywhere: see your schedule and bookings, dispatch your crew, take payments, pay your cleaners, follow up on leads, and track how the business is doing — all from your phone.

Note: this app is for owners and managers of a business that uses CleaningMetrics. Sign in with your CleaningMetrics account. New to CleaningMetrics? Start at cleaningmetrics.com.

YOUR BUSINESS AT A GLANCE
• Dashboard with today's jobs and key numbers
• Reporting charts: revenue, bookings, and trends
• Switch between your business locations

BOOKINGS & SCHEDULE
• Full calendar and booking list
• Approve or reject requested bookings
• Reschedule, cancel, or edit a booking
• Assign and reassign cleaners to jobs

PAYMENTS & PAYOUTS
• Charge a card, mark paid, refund (full or partial)
• Set or charge a tip, release a card hold
• Pay your cleaners (Stripe transfer or manual) and pay out tips

CUSTOMERS & LEADS
• Customer list and history
• Message a customer
• Convert leads and move them through your pipeline
• Send quotes

CREW
• Service-provider (cleaner) list and details
• Keep your team and assignments in sync with the CleaningMetrics Cleaner app

STAY IN THE LOOP
• Push notifications for new bookings and activity

CleaningMetrics pairs with the CleaningMetrics Cleaner app your crew uses on the job. Together they keep the whole operation — office and crew — in sync.

Questions? Reach us at [e-mail]

What’s new

- Create a booking from your phone, including saving a customer's card on file
- Tap to call or text customers from your business number
- Notification center with an app-icon unread badge
- Cancel a single visit or a whole recurring series, with optional late-cancel fee
- Faster dashboard and reliability fixes