Set it up, added a profile, registered a bank card. First time I tried to use it: it forgot my bank card, made me add another (in the pouring rain, though that's not its fault), and then magically found the previous card and put it in the list twice. Second time: it kept crashing repeatedly before taking payment so I didn't know if it had taken the £30 holding charge or not. Third time: it froze while telling me to plug the cable in. Still haven't charged car. Unlikely to try again with Clenergy
This app has reasonable functionality. Sometimes the charging point drops off the network and won't release the cable, so you have to phone in. Not good and time consuming. In some aspects the UI looks amateur and the date presentation is American, but I'm in Blighty! Annoying.
1 person found this review helpful
Unable to charge car via app, register, then try logging in. Can't log in, reset password via email, still can't log in. Had seen another car using the charger on our return. Presume once you've logged in once your good to go Doesn't appear to be a website that your able to login to start a charge that way. Did not try phoning as there was a rapid on the return journey we could
2 people found this review helpful