CoreNexa

CoreNexa, LLC

About this app

Leverage the power of your business phone through your mobile app - anywhere, anytime. By using your Android phone, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges, virtual attendant and other valuable features.

Some key benefits of the mobile app include:
· Making calls using your business calling plan and your business caller ID
· Receiving calls made to your business phone number on the app
· Being able to extension dial co-workers
· Using the shared contacts directory and having access to all extensions in the company
· Viewing recent calls
· Tapping to dial back any of your recent callers
· One-tap to dial your conference bridges as a moderator or attendee
· Listening to your voicemail
· Updating your voicemail greetings
· Managing virtual attendant schedules, including the ability to override your current schedule
· Updating your virtual attendant greetings

To Use this App:
· Download and install the app on your Android phone
· Sign in using your phone system portal username and password

NOTE: If you need more information or can’t login, contact your service provider for assistance.

Ratings and reviews

Junk. We deploy this app to clients, and get nothing but complaints. The app doesn't register as a phone-app, so it takes zero priority over other sounds, popups, notifications etc (other voip apps do this effectively) If you're on the line via the app, and another call comes in over the app, you have no idea who's calling, caller ID don't show until after the second call ends and you get a little missed call popup and/or check the call log. during call however, anyone's guess. UnfortunateApp

Garbage! Calls rarely connect regardless of how good my cell signal or my WiFi is. Calls that do connect are usually dropped. Call quality is questionable at best. Often calls are so quiet and/or garbled, that it's impossible to make out what someone is saying. All the mentioned issues occur with inbound or outbound calls. Sometimes, the app doesn't ring until the call is finished and I receive an email notification of a new voicemail in my inbox. UNACCEPTABLE!

Allows us to work from home, but the app constantly needs to be shut down throughout the day when you have multiple lines that ring for incoming calls and 1 person picks up before you do. If you try to hit connect around same time as other person, but the call loads for them prior to you then the whole app needs to be shut down because you will be stuck in "connecting". Also, long delay before callers can hear me. I repeat myself twice.

What’s new

Enhancements
App - Add an additional way to get the client’s authentication token if Google Cloud Platform is down.
App - Send device API requests directly to the mobile client back-end.
App - Update Google target API level requirements as required by Google Play Store.
Fixes
Chat & SMS - Some times the Chat and SMS features were showing “Disconnected”.