Proximity

Proximity Insight

About this app

Proximity is the Retail Super-App, designed to transform how you engage with customers.

Put the power to deliver seamless customer experiences in the hands of your associates, anytime, anywhere. With a single view of your customers and their interactions with your brand, plus the ability to communicate with them and close the sale where and how they need it, you will increase efficiency, engagement and lifetime value, all from a single app.

CLIENTELING

Cultivate customer relationships at scale. Make it easy to personalise your engagement, with omni-channel and integrated clienteling tools.

APPOINTMENT BOOKING

Book appointments with your local and international customers. Integrated with the entire customer journey, seamlessly connecting the digital and physical customer experience.

EVENT MANAGEMENT

Plan, build, and manage exceptional in-store events. The app helps you engage new audiences, and nurture relationships long after.

MOBILE POS & ENDLESS AISLE

Make sourcing inventory and payment time completely frictionless. Take Proximity’s mobile POS anywhere, transforming how and where your customers can transact.

DASHBOARD REPORTING

Report and analyse metrics based on the KPIs that matter to you.

DATA CAPTURE

Replacing the black book with real-time CRM data transforms good sales associates into great sales associates. Better target clients’ specific interests and needs anywhere the customer shops, be it at home or in store.

Proximity is a revenue generator and ROI is easily measured and quickly realised, typically within 3-9 months of going live.
+150% data capture

15% conversion rate

50-70% email open rates

30% increase in ATV

What’s new

Fixes some SSO issues encountered by some users