CloudShope Connect
Everyone
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About this app
Run every customer conversation chats, calls and leads from one app.
CloudShope Connect gives your team one shared business number, one dialer, and one place to track every lead.
SHARED TEAM INBOX
• Your whole team replies from a single business number
• Assign and transfer chats between agents and departments
• Templates, quick replies, media, voice notes and locations
• Built on the WhatsApp Business Platform
CLOUD TELEPHONY
• Call from your business caller ID (DID), not your personal number
• One-tap dial from the keypad, your contacts, or any lead
• Full call history with recordings
BUILT-IN CRM
• Leads captured automatically from your conversations
• Update status, owner and priority in a tap
• Notes, follow-ups and a full activity timeline
REPORTS
• Agent performance and response times
• Call, IVR and campaign reports
• Filter by date, agent, channel or status
Role-based access for agents, team leads and admins. Recent chats stay readable offline. Light and dark themes.
An active CloudShope account is required. Accounts are provisioned by your organisation's administrator.
CloudShope Connect is an independent product of CloudShope Technologies Private Limited. WhatsApp is a trademark of Meta Platforms, Inc. This app is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.
CloudShope Connect gives your team one shared business number, one dialer, and one place to track every lead.
SHARED TEAM INBOX
• Your whole team replies from a single business number
• Assign and transfer chats between agents and departments
• Templates, quick replies, media, voice notes and locations
• Built on the WhatsApp Business Platform
CLOUD TELEPHONY
• Call from your business caller ID (DID), not your personal number
• One-tap dial from the keypad, your contacts, or any lead
• Full call history with recordings
BUILT-IN CRM
• Leads captured automatically from your conversations
• Update status, owner and priority in a tap
• Notes, follow-ups and a full activity timeline
REPORTS
• Agent performance and response times
• Call, IVR and campaign reports
• Filter by date, agent, channel or status
Role-based access for agents, team leads and admins. Recent chats stay readable offline. Light and dark themes.
An active CloudShope account is required. Accounts are provisioned by your organisation's administrator.
CloudShope Connect is an independent product of CloudShope Technologies Private Limited. WhatsApp is a trademark of Meta Platforms, Inc. This app is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.
Chats, calls and CRM leads for your whole team — from one business number.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesLocation, Personal info and 5 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Performance optimizations for faster chat and reports loading.
Improved outbound dialer and lead management features.
Minor bug fixes and security enhancements.
Improved outbound dialer and lead management features.
Minor bug fixes and security enhancements.
App support
phone
Phone number
+919027890278
About the developer
CLOUDSHOPE TECHNOLOGIES PRIVATE LIMITED
app.cloudshope@gmail.com
C-199/GF-4 SHALIMAR GARDEN EXTENTION- II SAHIBABAD
Ghaziabad, Uttar Pradesh 201005
India
+91 98915 64762