Andrew Nedilko
When I purchased a book, there was absolutely no mention of the fact that I would need a special app to read it - the book was only described as a PDF file. So, I assumed I was buying a PDF file. But now I realized that I can read it only in a special app. When I tried to contact the customer service, they just reiterated the fact that I needed an app, and when I tried to continue arguing, they said: "OK, we are closing the ticket now." Quite deceptive and rude. Amazing job, way to go!
2 people found this review helpful
Hello,
Thank you for taking the time to provide us with this feedback. We are sorry that this experience did not match your expectations.
If you would like to discuss this further, please feel free to contact us at support@kortext.com, where we will be happy to help you.
Kind regards,
Kortext CS Team