My Club Med

3.0
217 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Do you have an upcoming trip or are you currently at Club Med?
Log in to My Club Med with your file number or customer account and find out more about your resort!
Find the dresscode, the program, the GO team and more...
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
210 reviews
Amy Wilson
January 29, 2024
I used the App for the first time today. When they cleaned my room, they forgot to leave any towels. It was easy to submit the request and housekeeping was very responsive. Really convenient!
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Stijn Ebbers
June 15, 2023
Great Idea! Love Club Med 🥰 unfortunately the program section of the app doesn't work properly. It constants keeps updating the feed, which prohibits you from scrolling or checking any activity out. It constantly jumps from hour to hour, from activity to activity. If that would be fixed this app would be 5 stars for me!
1 person found this review helpful
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Club Med
June 23, 2023
Thank you for your kind feedback. EDIT : The issue on the program has been corrected, don't hesitate to update your app :) ! The Club Med team.
Edison Chong
November 2, 2023
The app does not contain all information and functionalities that I needed throughout my stay in Club Med Cherating. I have to scan a QR code upon arrival to download a PDF which contains the full list of activities available and the corresponding time slots. The app also lacks the functionalities to check the map, whether the water sports are cancelled due to the weather (e.g. can't do sailing due to no wind), and book the appointment for the fine dine experience.
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Club Med
November 21, 2023
Hello, we apologise for any inconvenience caused. We are working on the continuous improvement of the application and the integration of new functionalities to better assist our customers during their stay. Please be aware that some of the changes you have mentioned are planned over the coming months. We will keep you informed, The Club Med team

What's new

Updating technical tools and creating components