CNB Mobile Online Banking

Canandaigua National Bank & Trust Co (Inc)

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About this app

2/10/2017 - Multiple ways to log into the App – Touch Authentication, Passcode, or Password. Account grouping. Hide Accounts that you do not want visible. Quick transfer feature. Bug fixes for menu color.

Canandaigua National Bank & Trust Mobile Banking provides customers access to the CNB Online Banking Center features, optimized for convenient and secure access via their mobile device. Check Balances on the Account Overview, View Account History and Online Activity, Transfer Funds or make Bill Payment, Make Mobile Deposits, conduct Commercial Payments and View Messages and Alerts.

Enjoy the ATM and Branch Locator to find the CNB Bank Office or CNB ATM most convenient to your current location. Learn the most up-to-date CNB News from our convenient link. You can also quickly access our customer call center with the One-Touch direct dial feature.

To use this service, you must be a customer of Canandaigua National Bank & Trust who is enrolled in CNB Online Banking. If you are not currently enrolled at this time, please contact us at 585-394-4260 or 800-724-2621.

Message and data rates may apply, including charges from your communications service provider.

Ratings and reviews

Very disappointed that you can't set up payments. There is no payment due date listed on my account. Very disappointed that you have to set up manual transfers. Rather than just make a payment and click a payment button. Normally you would have a payment due date payment amount due and a button that says pay now. Also in my flex equity line apparently when there's an electronic withdrawal there are no details and I was told there are no way to get details.

It works sometimes. Very buggy app that I would not expect from a banking app. Sometimes it returns british pound symbols instead of dollar symbols, sometimes it doesn't recognize the endorsement on the check and won't allow you to deposit it, and sometimes it just crashes for no apparent reason. Very disappointing. CNB could do a lot better. Only use if you are tolerant of buggy software.

Doesn't show pending transactions but still subtracts them from your balance leaving you to wonder with no explanation of why your "available" balance differs from the "current" balance. Also, it is probably not smart to include your overdraft line of credit in the "current" balance amount of your accounts. Isn't that there for "just in case" and "emergencies"!? These points unfortunately give the appearance that it is hoped that overdraft will occur and fees and interest can be collected.

What’s new

Feature enhancements and bug fixes