Coast Capital Savings

Coast Capital Savings

About this app

The Coast Mobile® Banking app is full of innovative tools to help you do your banking on the go and take control of your finances. Take advantage of Money Manager, our free in-app personal financial management tool, that helps you learn about your spending habits, set budgets, track progress towards your goals and pay down debt more effectively.

FEATURES

• Everyday transactions, simplified. Pay bills, transfer money and deposit cheques on the go.
• Money Manager, our personal financial management tool that gives you the control to make smart, informed decisions with your money
• Debit card management features allow you to lock your misplaced debit card, or order a replacement
• Digital void cheques make setting up pre-authorized debits and payroll deposits a breeze
• Personalization features to make the app your own. Add a profile photo, change your background image and set favourite transactions.
• View your balances without logging in with Quickview and save time with biometric login features
• Small business features including delegate management, membership consolidation and multi-signer transaction approvals
• View account balances on Wear OS

…and more.

GETTING STARTED

To use the Coast Mobile Banking app, simply log in using the same username and password you use for Coast Online® Banking.

Don't have a username and password yet? Visit coastcapitalsavings.com/startdigitalbanking to learn how to set it up.

Not a Coast Capital member? Visit coastcapitalsavings.com/member to sign up.

SECURITY

Your digital security is our priority. We use sophisticated fraud detection technology that assesses real-time risk based on a number of indicators related to your information and the device you're using to log in, so you can bank online with confidence. And to verify you’re really you when performing certain transactions, we'll send you a security code to your email or mobile phone.

Learn more at coastcapitalsavings.com/digitalbanking

App Permissions

When you install the app it will ask for permission to access the following functions of your Android™ device:

• Approximate and precise location – allows the app to use your device's GPS to find the nearest branch or ATM, as well as collect location information for the purposes of fraud prevention
• Network access – allows the app to connect to the internet
• Access to pictures and videos – allows you to deposit cheques using Deposit On-the-go, or to change your profile or background image
• Access to pictures and videos – allows you to take a photo to change your profile or background image
• Access to storage – allows you to download transaction history, e-Statements, and void cheques

Android is a trademark of Google Inc.

Ratings and reviews

I couldn't figure out where else to complain but I hate the changes you made to the website a few years ago. It's so hard to use and I constantly make mistakes with my online banking. It makes me angry & frustrated beyond words every time I have to use it. The fact that the to and from fields for transfers and bill payments use a completely different user interface from each other is ridiculous & confusing. It makes me not want to bank with you anymore and I've been a customer for 10+ years.

As others have said, the new app is awful. I have had several different banking apps across different institutions and this is by far the worst. "Oops! Something went wrong" is constantly popping up. The app barely works. Thank you for forcing us to use the new non-functional app. Another poster mentioned it's been broken for a month. I'm giving it until Christmas and I'm switching credit unions if it's still broken and poorly designed. In 2019 there is no excuse to have poor mobile banking.

Every time I want to use the app, I need to uninstall and reinstall it. It says it needs to verify my email and gives my email with half the letters in asterisks, but doesn't give me the option to enter that email and says you don't have a valid email on record. Clearly it's there. Something is seriously wrong with this app. Used to work fine. Once I uninstall and reinstall, doesn't matter if I give it full access to my location - 99% of the time I need to reinstall the app again or same issue.