3.0
334 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

The Cochlear™ Baha® Smart App empowers you to manage your hearing experience by giving you control over your sound processor. The Baha Smart App is also your gateway to Remote Assist, allowing you to receive video calls from your hearing care professional and have adjustments made from home, without traveling to the clinic.

Without logging in you have access to some basic functions.
• Change volume and program.
• View connection and battery status.
• Update the sound processor firmware.
• Access to support information.

Log in with your Cochlear Account to unlock the app and access features that allow a more personalised experience.
• Adjust bass, mid and treble using the equalizer, and apply Presets for different listening situations.
• Save sound adjustments as Favourites.
• View sound processor data logging in Hearing Tracker.
• Locate a lost sound processor.
• Simulate sound processor signals.
• Create and manage your Cochlear account.
• Self-manage device registration and clinic association.
• Access Remote Assist, if available in your country or region.

*For up-to-date compatibility information, visit www.cochlear.com/compatibility.
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
324 reviews
C Gordon
June 21, 2023
I contacted Cochlear support and they couldn't help. Don't assume that just because your phone can download the app that your phone will be able to stream sound from your phone. There are very few phones that it will work with for that. I should be able to customize the background. And every time I want to change the volume I have to wait 30 or more seconds for the app to open. It also drains my phone's battery. There is no reason not to have volume control on the Baha itself like they used to.
12 people found this review helpful
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Cochlear Bone Anchored Solutions AB
June 26, 2023
Thanks C Gordon for sharing your experience. We’re sorry you are experiencing this issue. Your review will be passed to relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details.
SmartBlox
July 27, 2024
It works, sometimes. I have two Baha 6, and it connects to the app sometimes. Listening directly into the hearing aids is nice, but it won't connect to the app when one of the hearing aids is off. I wish it would just connect to the already online one. When changing the mode, it switches back to the original after a few seconds, which becomes irritating. For the amount of money spent on these, it really isn't worth it.
11 people found this review helpful
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Cochlear Bone Anchored Solutions AB
July 29, 2024
Hi SmartBlox, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service
Joya Mosher
September 20, 2023
Incredibly limited to the user. The favorites settings don't appear anywhere after you set them. When I choose a specific preset it automatically resets to the base setting within minutes even when I haven't touched it. Programmers really need to step this up and give users more options to maintain comfortable control of their device.
9 people found this review helpful
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Cochlear Bone Anchored Solutions AB
September 22, 2023
Thanks for taking the time to let us know about your issue Joya Mosher. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all available features and improvements.

If you enjoy using this app, please rate this app and provide us with a review. We look forward to your feedback.

Thank you for using the Baha Smart app.

Note: Compatible with Android 12 or later
Content rating
Everyone
Learn more

App support

About the developer
Cochlear Bone Anchored Solutions AB
customerservice@cochlear.com
Konstruktionsvägen 14 435 33 Mölnlycke Sweden
+61 2 9428 6555

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