
James Craw
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It'll be nice when Cochlear finds a way to actually show us the battery levels for the air-activated batteries. For now the level is either full or dead and that's not really helpful. when you wear 2 it would be nice to know which battery is low before it's totally dead. Update: Your Audiologist can adjust your tones by octaves so you can tell which is giving you alerts. However, when you have 2 units you get 2 of each mode and need to select each mode 2 times to change both.
Cochlear Bone Anchored Solutions AB
December 22, 2025
Thank you, , for your feedback. We appreciate your suggestion and understand how helpful this feature would be. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team’s contact details. They’ll be happy to assist you. – Cochlear Customer Service

Iain Record
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Just had the update and the navigation has not been improved, it is now harder to navigate to a program, it is less precise, takes more tapping and sliding, and each program is duplicated. Please put the old simple precise navigation back, I beg you, changing a program took two taps now it takes several slides (since it's not responsive enough) and a tap. Named programs is nice, but I can't change them so I have two "TV Streamers" even though one is a mini mic.
Cochlear Bone Anchored Solutions AB
November 12, 2025
Thanks Iain Record for sharing your experience. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

xx Ana HC xx
Please add the ability to change the default volume setting so that it stays at that specified desired setting. My Dr. set the default volume too high & I have to go in each time to lower it. Also, please add dark mode to the interface.
Cochlear Bone Anchored Solutions AB
November 13, 2025
Thank you for taking the time to share your experience and detailed review. We appreciate you getting in touch and sharing your insights so we can improve the experience for our customers. Thanks again! – Cochlear Customer Service