121 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

The Cochlear™ Osia® Smart App empowers you to manage your hearing experience by giving you control over your sound processor. The Osia Smart App is also your gateway to Remote Assist, allowing you to receive video calls from your hearing care professional and have adjustments made from home, without traveling to the clinic.

Without logging in you have access to some basic functions.
• Change volume and program.
• View connection and battery status.
• Update the sound processor firmware.
• Access to support information.

Log in with your Cochlear Account to unlock the app and access features that allow a more personalised experience.
• Adjust bass, mid and treble using the equalizer, and apply Presets for different listening situations.
• Save sound adjustments as Favourites.
• View sound processor data logging in Hearing Tracker.
• Locate a lost sound processor.
• Simulate sound processor signals.
• Create and manage your Cochlear account.
• Self-manage device registration and clinic association.
• Access Remote Assist, if available in your country or region.

*For up-to-date compatibility information, visit www.cochlear.com/compatibility.
Control your Osia Sound Processor directly from your compatible smartphone.
Updated on
Aug 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

117 reviews
James Craw
December 20, 2025
It'll be nice when Cochlear finds a way to actually show us the battery levels for the air-activated batteries. For now the level is either full or dead and that's not really helpful. when you wear 2 it would be nice to know which battery is low before it's totally dead. Update: Your Audiologist can adjust your tones by octaves so you can tell which is giving you alerts. However, when you have 2 units you get 2 of each mode and need to select each mode 2 times to change both.
3 people found this review helpful
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Cochlear Bone Anchored Solutions AB
December 22, 2025
Thank you, , for your feedback. We appreciate your suggestion and understand how helpful this feature would be. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team’s contact details. They’ll be happy to assist you. – Cochlear Customer Service
Chelsea J
January 29, 2022
Wish I could give it less than 1 star. Cochlear went into design with Apple, and thus punishes all those that refuse to convert to the Apple controlled world. As such this app is just a place holder. 98%useless. But does tell the battery life, and if u have the osia 2 "on" when u lose it the find feature can narrow the location down. Just hope u don't lose it with less then a full battery. And hope it is not lost out in any type of weather that will get it wet.
17 people found this review helpful
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Cochlear Bone Anchored Solutions AB
February 7, 2022
Thanks for taking the time to let us know about your issue Chelsea Szilagyi. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Mr. Stag
April 14, 2022
Does not work well on my Motorola Android, to the point of being useless. I have to go into the equalizer setting and back out to be able to change the program. I have bilateral OSIA implants but when I change programs or adjust the EQ section it only changes one side. The volume is the only setting that changes both. I also get the flashing top bar like the other reviewer is experiencing. I would think for the price of these units the app would be functional on phones other than samsung galaxy
6 people found this review helpful
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Cochlear Bone Anchored Solutions AB
April 15, 2022
Hi Mr. Stag, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

What’s new

Redesigned interface with improved navigation, named programs and favorites, and a more guided connection experience. You can now access basic functions without logging in, register your sound processor to activate warranty, and manage your account independently. Update now and rate the app to help us improve.
Content rating
Everyone
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App support

About the developer
Cochlear Bone Anchored Solutions AB
customerservice@cochlear.com
Konstruktionsvägen 14 435 33 Mölnlycke Sweden
+61 2 9428 6555