콜백프로 – 콜백문자/고객알림/상담관리/일정관리/프로필

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About this app

📌 Required Access Permissions

CallbackPRO requires the following permissions to provide smooth service.
All permissions are used only when the user activates the feature.

● Storage Permission

Used to process temporary data required for text message sending and ensure stable service operation.

● Phone Status Permission

Required to detect call termination or missed calls and send automated response messages at the correct time.

● SMS Permission

Used to send user-defined automated text messages and notifications directly to customers.

● Address Book Permission

Used to efficiently manage customer information and link consultation history with delivery history.

※ CallbackPRO does not store or collect call content or personal information, and does not use any information for any purpose other than providing the service.

※ About CallbackPRO ※

CallbackPRO is a callback service exclusively for business owners that automatically delivers notification messages to customers after missed calls or calls end, thereby continuing the customer consultation process.

Even if you miss a call or are unable to follow up immediately after a consultation, CallbackPRO will handle the initial response for you.

Automatically handle the next steps after a phone consultation, without complex setup.

※ CallbackPRO Detailed Features ※

✔ Automatic Call End/Aborted Message
- When a call ends or is left unanswered,
- a pre-configured text message is automatically sent to the customer.

✔ Automatic Consultation Request Link
- A consultation request link is included in the text message,
- allowing the customer to leave their inquiry directly.

✔ Sending Conditions
- Flexible control over whether automatic text messages are sent based on business hours, call status, etc.

✔ Customer Information and Consultation History Management
- Saved customer information and consultation notes can be viewed on a single screen.
- Registered customer information is immediately notified when a call is received.

✔ Customer Inquiry Management
- Check customer inquiry statistics received through CallbackPRO, and directly edit the inquiry form.

✔ Easy Message Settings
- Easily manage automatic text message content and sending conditions from a single smartphone.

CallbackPRO is an automated response partner that helps you avoid missing follow-up calls.

What’s new

v0.2.4 -- 고객이 접수한 문의의 첨부 파일 조회가 가능하도록 기능 개선

📢 콜백PRO 출시 안내

전화 응대 이후의 흐름을 놓치지 않도록 도와주는
소상공인을 위한 고객 소통 앱, 콜백PRO가 출시되었습니다.

주요 기능

📞 콜백문자서비스
통화 종료 후 자동 안내 문자 발송
부재중 전화도 고객과 다시 연결
※ 사업자 회원은 카카오 알림톡 발송 가능

🔔 고객 알림 서비스
전화 수신 시 기존 고객 정보 사전 알림 제공
통화 종료 후 고객 즉시 저장 및 메모 지원

📋 무료 문의폼 빌더
고객이 직접 정보를 남길 수 있는 상담폼 제공
템플릿 사용 또는 자유 제작 가능

🔗 모바일 프로필
링크 하나로 사업 소개와 상담 연결