ServisTek is a service book and fault code guide for technicians and small technical services that service boilers, air conditioners, and water heaters. It opens fault codes even in areas without internet access, closes the job with the customer's signature, sends the service form as a PDF, and reminds you of customers whose maintenance is due. The fault code catalog currently only covers boilers.
All features are available during the trial period in new businesses. After the trial ends, your records remain with you, and the basic features continue free of charge: fault codes with their causes and solutions, customer and device records, signed service form and PDF, payment, maintenance list and reminders. Team, stock, quotes, warranty certificates, and campaigns are unlocked with a business subscription.
BOILER FAULT CODES WITHOUT INTERNET
Over 6,600 fault codes for 15 boiler brands are downloaded to your phone; then they can be opened even without internet. Most codes have the cause and solution written on them. Search by brand, model, or code: just type "Vaillant F28". Brands: Vaillant, DemirDöküm, ECA, Baymak, Bosch, Buderus, Ariston, Viessmann, Protherm, Immergas, Baxi, Airfel, Warmhaus, Alarko, Ferroli.
SIGNED SERVICE FORM AND PDF
• Record the customer, device, and work performed; add labor and parts as items. • Close the job by having the customer sign it on screen. It also closes if there is no internet connection; the record will be synchronized when the connection is restored, and you can send the PDF later. • Add photos to the job with their descriptions; the first 6 photos will also be included in the PDF. • Send the service form as a PDF via WhatsApp with your logo and tax information; if payment is pending, your IBAN will also be included in the form. • Add a new customer with "Instant Service Form" and close the job in a single workflow.
ON-SITE SERVICE RECEIPT
Print service receipts and warranty receipts with Turkish characters from a 58 mm thermal printer with Bluetooth (BLE) support.
WARRANTY CERTIFICATE
Prepare warranty certificates for assembly, repair, and parts replacement; see the list of warranties that are about to expire (business owner).
MAINTENANCE REMINDER
Devices due for maintenance and those overdue this month are in a single list. Send WhatsApp reminders to customers individually and quickly with "Remind in order"; schedule appointments.
COLLECTIONS, RECEIVABLES, AND MONTHLY SUMMARY
• Record cash, card, and wire transfer collections; see how much you are owed from whom. • Send payment reminders via WhatsApp with your IBAN. • Record your expenses with a photo of the receipt (business owner).
• Monthly summary showing collections, expenses, number of jobs, and receivables compared to the previous month (business owner).
APPOINTMENTS AND TEAM
• Schedule appointments; send "Appointment reminder" and "On my way" messages with a single touch. • Add technicians, assign jobs, or give them to another technician. • Today's screen displays the day's jobs, overdue jobs, and total receivables all in one place.
**FIELD-ORIENTED**
• No password: Login with a code sent to your phone number. • Compatible with phone font size and dark theme; two-pane view on tablet landscape screen. • Export your data as Excel files at any time. • Keep a record of customer consents (KVKK - Personal Data Protection Law).
Note: The fault code catalog only covers boilers; it does not include fault codes for air conditioners and water heaters. The codes are transcribed from the manufacturers' manuals in our own words and are for informational purposes only; please refer to the manufacturer's instructions when working on the device. Brand names belong to their owners and are used only to indicate which devices the codes belong to.
Internet-free boiler error codes, signed service form, service slip and maintenance.