CodoZap

Codovio (Pvt.) Ltd

About this app

CodoZap brings your business's WhatsApp conversations into one shared team inbox, so every customer gets a fast reply — even when you're away from your desk.

The CodoZap app is for teams that already use CodoZap (codozap.com). Sign in with your CodoZap account to:

• Reply to customers — text, photos, videos, documents and voice notes, with replies to specific messages
• Use saved replies and approved message templates in a tap
• See who's waiting — All, Waiting, Mine and Unread views with unread badges and search
• Take over from the chatbot, assign a chat to a teammate or hand it back to the bot
• Pin, snooze and set priority so nothing slips through
• See the customer's details, notes and open tickets, and add notes for your team
• Get notified when a customer messages a chat you're handling or is waiting for an agent
• Work tickets, orders and appointments and update their status
• Check today's numbers on the dashboard and set yourself online, away or offline
• Switch between your business's WhatsApp numbers

Automations, campaigns, chatbots, AI agents, billing and settings are managed on the web at codozap.com.

CodoZap is an independent product and is not affiliated with or endorsed by WhatsApp or Meta.

What’s new

First release of the CodoZap mobile app: reply to WhatsApp customers, take and assign chats, send photos, files and voice notes, use saved replies and templates, and track tickets, orders and appointments on the go.