Love this interactive add on to our online store. Love it. 😊
Nice I like it!
December 2015 Update Horrible! Don't update!! It shows a blank white page where the chats are supposed to be. Embarrassing to have customers chatting and not be able to see or respond to them.
Great software but... Hi, great technology. We should be able to see way more details of the visitors though like on the Web version. Including OS, browser etc. Often it rings and I'm notified of a new chat request but there is no chat request there at all. Would love it if we had no splash screen when going back too app to respond quicker.
The iOS version is much much better, there is lots of delay and need to refresh all the time to display correct info.
Best & Easy Interface So User Friendly, Paid Account must, fast Server Speed. Awesome.
This update introduces new features and improvement, enable you to better organize chats, improve chat efficiency and manage operator permissions.
1. Added Operator Wrap-up so that you can assign categories and add notes to your chats during and after chat sessions.
2. Added keyword search function for your canned messages.
3. Improved permission settings for you to have more granular controls over your operators' permissions.
4. Other minor improvements.