This version has serious issues syncing between the office and phone, to the extent that we are now missing jobs as they are being booked in the office but not appearing in the engineers phones. Commusoft help keep saying they are working on it, but this is an ongoing issue. If you are a 1 man band just using the app on the phone, fine. If you have someone in the office booking work and engineers in the field, acid this until these problems are resolved.
I've been using the Commusoft app for around 5 years and this new update to version 4 is very good. A small downside is that I can no longer access the web platform from my phone as the screen is too small and I used to find this very useful. Otherwise it's a great app and the tech team is very happy to help out when I get stuck.
I used the old version of commusoft, it did the job but this version is amazing. Their tech support fantastic and very responsive by releasing Fixe within hours of of me reporting a fault. Recommend commusoft.
So many syncing issues since update. New update to fix syncing bugs didn't work
Potentially horrific consequences! Let's just say your whole business database of clients, personal information of clients, logistics, transactions details, financial history are on this one app. Any hacker, phishing scam, virus or malware could ruin your entire business and or reputation, not to mention if your ex wife wants to compromise you to the hmrc?? Your gonna need an app which installs virtual handle bars on your upper back!! YOUR WHOLE BUSINESS, WORLDLY EXISTENCE ON ONE APP!
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