2.5
40 reviews
10K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image
Screenshot image

About this app

Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
Updated on
Nov 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data isn’t encrypted
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

2.5
40 reviews
Y B
April 5, 2025
Updating 2* to 1*. Error: 'Multiple flows fail to continue." Painfully slow to load past tickets, and slow overall. There is no way to select text in existing tickets to copy it. Hope the county isn't paying too much for this IT contact. Original review: Very nice to have this app. Much more efficient AND effective than calling the line. The app isn't perfect and could work faster and have a more clear submission final step, but the automatic location detection from EXIF image data in nice.
7 people found this review helpful
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T R
November 25, 2025
Some of the call center team need training. RUDE
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Evan Rowley
July 7, 2025
I have tried to submit service requests several times through the year ever worked once. Usually it comes back with "We're Sorry. Your service request could not be submitted as the 311 Service does not appear to be reachable at this time.." This app is basically useless and it's very disappointing PCG 311 does not acknowledge this.
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What’s new

API 35 Upgraded and Features Enhanced.

App support

About the developer
Prince George's County Government
oitdev@co.pg.md.us
9201 Basil Ct Largo, MD 20774-5343 United States
+1 301-832-0374

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