1.4
461 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Get customizable control and convenience for your Rinnai tankless water heater with Control-r™. Plus, diagnostic tools and remote monitoring from local Rinnai experts provide rapid service and peace of mind.
Updated on
Mar 10, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.3
444 reviews
Scott
April 18, 2024
Rage inducing. Almost never works. I had it working for a short time months ago, but then it just stopped talking to my router for no apparent reason. It just says "Disconnected" and I have no easy way to even try connecting the damned thing. And the damned water heater is in my attic so not exactly convenient to go up there and mess with it.
1 person found this review helpful
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David C
December 20, 2023
I was able to connect wifi to my tankless and set up the app. It is nice to use the app to recirculate when needed. The app is a little glitchy not showing my control r at times when I log in to app. Seems to be working now. Update 12/20/23 device disconnected and did a reset and reinstall. Get through the whole process and it says failed to fetch and create device.
6 people found this review helpful
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Sean Kramer
January 21, 2024
Haven't had any issues with connectivity or functionality, app basically does what it's supposed to. But the layout and UX makes absolutely no sense. What exactly is the need for a "recirculate for 0 minutes button"? Why hide the start button inconspicuously over to the side when you could just pop up a standard library confirmation? Why not attach units to all values: what the heck is "12 water flow"? Hire an actual UI/UX designer instead of letting the maniacs who came up with this run things.
1 person found this review helpful
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What's new

Improvements for stability and usability:
• Better Performance of the Temperature Setting Wheel
• Bug Fixes