Convarge

Jexel Tech

About this app

Convarge is an omni-channel customer messaging platform and unified team inbox designed to help businesses manage customer support and boost sales.

Bring all your customer channels—WhatsApp Business API, Instagram DMs, Facebook Messenger, Telegram, and TikTok—into one powerful dashboard.

Key Features:

• Unified Multi-Channel Inbox: Manage WhatsApp, Instagram, Messenger, Telegram, and TikTok messages in one place.
• Multi-Agent Collaboration: Assign conversations to team members, set staff roles, and track status in real-time.
• Customer Messaging CRM: Organize customer profiles, view interaction history, and tag leads automatically.
• Automated Broadcasts: Send targeted announcements and updates across your connected messaging channels.
• Analytics & Security: Track channel health, delivery metrics, and ticket performance with bank-level encryption.

Designed for e-commerce brands, support teams, agencies, and growing businesses looking to simplify customer communication.

Take control of your customer messaging workflow today!

What’s new

• General performance and stability updates.
• Resolved minor messaging and workspace sync issues.
• Enhanced UI responsiveness and user experience.