ConvertChats - Shared Inbox

MIAORA CCRMS L.L.C S.O.C

About this app

ConvertChats is a customer conversation platform — a WhatsApp CRM and Telegram CRM with a shared inbox, performance monitoring, and powerful sales automation.
We are already trusted and loved by teams across fintech, trading, real estate, Web3, online gaming, and other conversion-driven industries that send thousands of messages daily.
Unlike traditional CRMs, sales CRM systems, or shared inbox tools, ConvertChats centralizes messaging, enforces full operational control, and provides complete visibility over sales conversations across WhatsApp, Telegram, and other channels.
Your agents operate exclusively inside ConvertChats, while messages are routed through connected numbers in the background. This eliminates credential sharing, prevents data leaks, and removes the risk of uncontrolled communication or agent-side errors.

MULTI-AGENT CHAT
Connect multiple WhatsApp and Telegram numbers into a single shared inbox. Every conversation is visible in one place with full history, structured communication flows, and time-zone-aware delivery. Teams manage all customer interactions without switching between apps or accounts.
Features
No direct access to WhatsApp or Telegram accounts
Full separation between operators and messaging endpoints
No risk of agent-side mistakes, leaks, or uncontrolled actions
Centralized control without credential sharing
Built-in WhatsApp CRM and Telegram CRM functionality
LEAD ROUTING
Incoming leads are automatically or manually assigned to available agents. Conversations are distributed across teams and numbers to prevent saturation, avoid bottlenecks, and ensure every high-intent lead gets a fast response within your structured sales funnel.
PERFORMANCE MONITORING
Managers get a real-time command center showing agent activity, response times, conversation outcomes, and delivered vs. read rates. Every interaction can be tracked and analyzed to improve conversion performance, optimize your sales funnel, and increase overall sales CRM efficiency.
ANTI-BLOCK INFRASTRUCTURE
Built-in safeguards help maintain account stability at scale and protect messaging operations in high-volume environments — essential for reliable sales automation workflows.
SECURITY
Unlike competitors who rely on shared infrastructure, ConvertChats provides each client with a fully isolated architecture.
Dedicated single-tenant infrastructure
Shadow-shield protected environment
Encrypted lead sovereignty
Elastic tunnel scaling for high-volume operations

ConvertChats provides an ideal solution for sales teams, support centers, call centers, and organizations that rely on fast, large-scale customer communication through WhatsApp CRM, Telegram CRM, shared inbox systems, and automated sales funnels.
Download ConvertChats and turn conversations into conversions!

What’s new

Monitor sales manager chats, track high-ticket leads, and boost team performance.