Michael Kuchar
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App consistantly locks up and will not let you finish logging in a vehicle. With poor reception, app will not give you any information. Vehicle, vin, address, and phone number should be available once you accept the order, whether you have phone service or not. New update erases saved information. When you close your phone, app reverts back to home screen, and loses all information. Now you have to ok each photo after you take it. Doubled the amount of time to check in a vehicle. TERRIBLE
2 people found this review helpful
Kali Girl
I like the older looking version personally it was easier to navigate.. I could see assigned , acknowledge, in progress, in transit, completed , work request and yard to yard all on one screen and just click on it. but now it's so many different buttons all over the place I have to swipe, swipe, swipe. Please change it back 😭
4 people found this review helpful
The Wisdom
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This is one of the stupidest apps that I've had to use over the years...It glitches, freezes, loads slow and it doesnt have enough of a tower friendly setup. For example the dispatcher has full control from her computer to talk etc. But we have to type back in order to communicate back smh...there also needs to be a way that the tower can print out the pick-up order form from there end instead of having the dispatcher email them to us to print it out, this is just absolutely horrible.
32 people found this review helpful