
Shraddha Bichakar
App doesn't work while adding guest details. Then while adding shore excursions on click of add it kept refreshing the page without doing anything. And if they get your number they are only interested in new cruise bookings and don't care about resolving your problems. If your customer support number is not gonna help then just cut that out. Got call from their representative and when he heard I have already booked then he just told me to send email to info@.. What is the use of your support num
13 people found this review helpful

Awanish Pratap Singh
Initially, they showed me different cabin prices, but later charged me a higher rate based on the cabin type (excluding taxes and fuel charges). When I emailed them, they inquired why I booked through the app instead of calling them first. Consequently, according to their own customer support, this app can potentially scam you.
13 people found this review helpful

Devendra Jahagirdar
Worst app and services ever. Too bad experience after paying for such a costly ticket. Customer care is next level low on understanding problems. Fake promises. Delayed responses. Got my boarding pass on last moment after calling for more than 100 times. Plenty emails on registration and 0 emails on booking. No booking confirmation no payment confirmation. Not at all recommended.
20 people found this review helpful
Waterways Leisure
May 15, 2023
We apologize for the inconvenience. We request that you share your booking details at info@cordeliacruises.com and we will definitely look into it.