CosmoPayment

Complete Solution Payments Inc.

About this app

CosmoPayment App provides users with a rich online-banking experience to manage their account.

Account holders can view their balances, view transactions history, make payments, transfer funds, and much more.

Ratings and reviews

Do not get CosmoPayment. Their ATM card takes forever to deliver and they are so unreliable with bank transfers. I never know if the transfer is going to go through. Sometimes it works and most of the time it does not. My latest transfer bounced 4 times and it used to work fine. Not to mention that they charge an extra 2% on top of a $5 fee for transfers. I asked for help from their customer service and that was 4 business days ago. Still no response from them. Now my money is trapped.

Website and app constantly have something wrong, not working, misspellings, or just down at random hours. If you like not having access to your money when you need it, with frequent blackout periods for "maintenance" that they don't tell you about and silly high fees for no reason, Cosmo is the app for you. I think the funniest part is when I send in mistakes / misspellings / issues to the support team I never even get a thank you, it's just fixed a couple hours after they've read my DM 😂

Non-existent customer service. They had a major credit card company pull out of their contract and all the prepaid cards just stopped working, and I never got an email or any word about it - I had to email them to find out what was going on. They condescendingly said "yeah, that company backed out, now you have to follow this link and sign up again to get a new card." Six months later, nothing, no card, no communication at all. Just send another email and got an AI bot response. Do not use them.

What’s new

Performance improvements