iD Mobile - Mobile done right!

iD Mobile Limited

About this app

Enjoy quick and secure access to your iD Mobile account while you're on the go. Easily manage add-ons, extras, and adjust your plans whenever you need to, all in one place. Simplify your mobile life with the iD Mobile app.

Do more, with the new iD Mobile app:
• View and manage all of your iD Mobile plans anytime, anywhere.
• Monitor your real-time usage and keep a close eye on your limits.
• Quickly change plan or buy extra add-ons as soon as you need them.
• Check when it's time to upgrade, with optional calendar reminders.
• Keep on top of your current and upcoming bills.
• View your previous bills from the last 12 months.
• Manage your Bill Cap to limit your monthly spend to an amount that works for you.
• Easily activate a replacement SIM card.
• Get access to the latest offers, deals and competitions.
• Refer a friend to iD Mobile, and both pocket a Currys gift card worth up to £30.

Please note: The iD Mobile app is for existing customers only, to view plans and get signed up today visit idmobile.co.uk.

Enjoying the new iD Mobile app? We’d love to hear it! You can leave us a review down below.

For more information, visit idmobile.co.uk/app.

Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iD_Mobile_UK
YouTube: idmobile

Ratings and reviews

I have to concur with everyone else in saying that the "experience" of the App so-call upgrade has been truly dreadful, for which IDMobile should be utterly ashamed. After a week or 2 of being unable to log on, and approaching the end of my contract so needing to renew/change, I finally managed to log in via the web site (running in a private session as it wouldn't work otherwise). After that the app worked. However, it's far worse than the old one and doesn't let me change my bill cap limit.

I moved to ID Mobile from 3 and downloaded the app, which initially worked fine. It seemed to stop working and there was a message about an upgrade(!) and ever since, I cannot access the app at all. It lets me seemingly set up (again?!) but then it either just says there has been an error or that I am a Pay As You Go customer who can't use it, which I am not. Not very good really. Not good enough, very disappointed.

Awful, can barely log in on the new app, the previous one never had issues. Ive been trying to view my upgrade options...it only shows a suggested option and has a link button to see more options...Surprise the button doesn't work. An error occured. But just to say I also am having the same issues on the website too, so assuming the website also had the new software/programming and is also not functional. Very disappointing at especially at the end of my contract...

What's new

We’ve made your iD mobile life simpler with a brand new app!

Enjoy a new personalised homepage, refreshed design and even better features.

Now that’s mobile done right!