Bidyut Prahari

West Bengal State Electricity Distribution Co. Ltd

About this app

Bidyut Prahari – Electricity Theft Reporting Platform
Bidyut Prahari is an official citizen-centric platform that enables people across urban, suburban, and rural areas of West Bengal to report suspected electricity theft quickly, securely, and anonymously.
The app allows citizens to submit electricity theft-related information directly to the concerned electricity department without requiring registration or login. Reports are forwarded to the appropriate divisional office for verification and necessary action.
Key Features
• Anonymous complaint submission – No registration or login required.
• Report electricity theft with photographs and location.
• Automatic GPS location capture for accurate reporting.
• Complaint tracking using a unique complaint ID.
• Simple and user-friendly interface.
• Secure submission of reports.
• Available for citizens across West Bengal.
How It Works
Capture or upload a photograph related to the suspected electricity theft.
Provide a brief title and description.
Submit the report anonymously.
Receive a unique complaint ID.
Track the status of your complaint anytime using the complaint ID.
Privacy First
Your privacy is important to us.
The app does not collect:
Name
Phone number
Email address
Any personally identifiable information
Only information necessary for processing complaints is collected, including:
Complaint photographs
GPS location
Complaint title and description
Anonymous complaint IDs
Basic device information for app functionality
All submitted information is securely transmitted and is used only for complaint processing by the concerned electricity department.
Why Use Bidyut Prahari?
Report suspected electricity theft anonymously.
Help improve the reliability of the electricity distribution network.
Support faster investigation by providing accurate location information.
Track the progress of your complaint without creating an account.
Together, we can help build a safer, more reliable, and more efficient electricity distribution system for everyone in West Bengal.

What’s new

Precise location accuracy has upgraded.
Minor UI enhancements.