
Megan
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Customer since 2023, all of a sudden my auto payments arent being made, the app is glitching and now I can't even use the app because it doesn't show the log in area, doesnt matter if i rotate my screen or clear cache. App used to be convenient, now it is a hassle and i end up having to go to the browser. Thank god i keep track of payments otherwise I would have missed and I always pay ahead. So thankful my loan is almost paidoff
5 people found this review helpful

Luna Gestalt
Just made a purchase and installed the app, which is nonfunctioning. Also, the online 24/7 customer messaging option is not working either. This is not boding well with me, as I feel scammed and have no recourse. I have a serious question and am unable to contact you without a phone call. I have personal reasons why I avoid phone calls at all costs.
7 people found this review helpful

Ronda Duell
I don't good credit history by far and Credit Acceptance approved me to purchase a car and I have not regrets for one single second. This company is soooo easy to work with and they are fantastic about understanding issues that may come up causing me to not be able to make a full payment or not being able to make a payment at all, but as long as you keep them informed, they have been amazing!!!! I would highly recommend using Credit Acceptance!!!!
105 people found this review helpful
Credit Acceptance
March 17, 2023
Thank you, Ronda! We're so glad you're enjoying the app.