Epsilon

Epsilon Healthcare Solutions Private Limited

About this app

Epsilon Service CRM –Diagnostics Equipment Service Management

Effortless Service Management for Medical Equipment Teams!

The Epsilon Service CRM App is designed for service teams handling The Epsilon Diagnostics Equipment, helping engineers and managers manage installations, service reports, and job assignments seamlessly. Stay organized, improve response times, and enhance service efficiency—all in one powerful app!

Key Features:

🔹 Job Assignment & Tracking – Managers can assign jobs and monitor progress in real-time.
🔹 Service Call Management – Engineers can accept and update service job calls on the go.
🔹 Upload Installation & Service Reports – Digitally submit reports for easy documentation.
🔹 Attach Photos & Documents – Improve service accuracy with image and file uploads.
🔹 Instant Notifications – Get alerts for new jobs, updates, and pending tasks.
🔹 Customer & Machine Database – Keep a detailed record of service history for better maintenance.
🔹 Performance Insights – Track team productivity and service efficiency.

What’s new

- Updated Edit permission
- Bug fixes and performance improvement