
Marianna Christodoulidou
This is a great initiative but the app needs more work. Its a bit annoying how each time I want to go back I need an OTP to be generated. Also, where we complete/update our data the calendar on birthdays should be editable and not having to manually move between months and years, theres people that were born prior to 2000, so thats a lot of clicking to go back. Also, this is the 2nd time I had to download the app because like others when I changed phones everything was lost. Thanks
11 people found this review helpful
A. Zorbas & Sons Ltd
June 11, 2021
Dear Marianna Christodoulidou, thank you for your feedback. if you sign in from a different device with the same phone number or if you change your phone number you don't lose your cashback. You shouldn’t need an OTP code in any other case than the first time you sign up or if you log out. If the problem still persists please contact us at 22466937

Family Ogolo
I'm reviewing after I was able to validate points at the bakery, so I'm mostly happy with the app right now, but I withheld a star because a. it's generally slower than I would've liked and b. there's a cool new feature which I would like to try-buying something through the app and then collecting from the store-but they didn't include all of their products on that menu.
4 people found this review helpful
A. Zorbas & Sons Ltd
November 11, 2021
Dear Family Ogolo thank you for your review and suggestion! You feedback is important to us because it helps us improve. We reassure you that it will be taken into consideration.

Pawlowicz
Zorbas the bakery is good, albeit expensive. They could have used their profits creating a useful app. 1. The offers/gifts are non existent or a joke e.g 10 cents off. 2. The 20% off cakes on my birthday never honoured (you owe me at least €3). Why include the offer in the app if it does not register in the till. 3. Selecting a bakery from the list is difficult. They should be separated by town. 4. The take away menu very limited. I am sorry, but why release the app if it is not finished?
5 people found this review helpful
A. Zorbas & Sons Ltd
June 11, 2021
Dear niki, thank you for your feedback. 1.You win cashback everytime you make a purchase and also enjoy special offers.The 0.10€ cashback is a reward for consumers who use their own salad bowl or coffee cup. 2.Please make sure that you have filled in your birth date.If the problem persists kindly call 22466937. 3&4.your feedback is important to us!