Omichat - AI Agent Omnichannel

Mediasoft JSC

About this app

Omichat is an AI Agent Omnichannel Social Platform, specifically designed for B2B and FDI businesses. The platform integrates all communication channels from Zalo, Facebook, Instagram, WhatsApp to Email and Call Center into a unified system.

We provide comprehensive solutions for four business pillars:

• Marketing: Campaign automation, ZNS, Email Marketing, and SMS

• Sales: AI Agent sales, lead management, CRM, and automated quoting

• Support: Intelligent chatbot, Ticket system, and 24/7 customer service

• Operation: Workflow automation, HRM, Task management, and Analytics

With advanced AI technology, Omichat helps businesses automate processes, optimize customer interactions, and achieve sustainable growth.