Can't log in Think an update may be in order! Says my email or password is incorrect. I changed my password and tried again, didn't fix it. Also it would be nice to be able to download the journey plan on to your phone so you don't need internet to access it.
Doesn't work, simple as. Firstly wouldn't recognise password, when that problem was solved I got all the way through to payment confirmation, this took suspiciously long so I went to my account to see if it had gone through, it hasn't. I tried again & got through to completing payment but this time was told it couldn't be carried out, contact customer services. I looked for a number to call them on & they say it costs 7p a minute. Third rate joke of a rail company with third rate product.
Good with a couple of bugs Usful to know the platforms especially for changes. - Nus extra doesn't work through app. Works on the web but then I'm suppose to print the ticket as it doesn't sync with the app. Reserve a bicycle option would be good.
No point Thought I'd be able to get e-ticket to avoid the harassment I get at Manchester Piccadilly from the fare evasion guy when my station ticket office isn't open when it should be but only option was to collect ticket from machine which is pointless in my case as station I commute from doesn't have a machine. Would be OK for advance journeys I guess but I'd use my account on the cross country website for that. Please catch up to the paperless 21st century!
Did love it Now I can't log in or connection to server is not available. Really poor and no one has any answer's as to what happens now
Not good I convince all my family to travel on this train without any options they book all different seat it should b together an unlike others there's no refund will never book with them again no recommend and even in train they were some drunk an still drinking in the train they were speaking rubish an there no one to stop them do not travel on this train if u are with family.
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