Личный кабинет исполнителя
100K+
Downloads
Everyone
info
About this app
How to enter the program?
Answer:
To enter the program from version 2.3.1, a phone number is used. The main phone number for the profile is set at the interview office or through the contact center of the company through which you connect to the application.
I don't receive SMS with a code!
Answer:
You need to contact the office or contact the contact center of your company.
After contacting the contact center of the company for a long time there was no solution to my problem.
Answer:
You can contact the quality department of your company. The phone numbers of your company's quality service are listed in the materials issued at the office during the interview, as well as on your company's website.
I can't log into the application, a pop-up message:
- "Account is blocked"
- "Personal number does not exist"
- "Missing phone number"
- "Access temporarily restricted"
- "Limit by date"
- "Unable to send message"
Answer:
The status of your account does not depend on the application or site. To resolve the situation, contact the office or contact the contact center of your company.
I can't log into the application, a pop-up message:
- "Unknown error"
- "Unsuccessful attempt"
Answer:
You need to leave a request through the contact center to the software product maintenance service indicating your personal number and a description of the actions taken.
How to open a contract file?
Answer:
Documents are generated in PDF format. Here are some PDF viewers and editors for Android:
-Adobe Acrobat Reader
- Google PDF Viewer
-PDF Reader
Authorization is constantly reset and you have to enter a password.
Answer:
When authorizing on the site through the code from SMS, the authorization in the mobile application is reset, just as authorization through the SMS code in the mobile application will reset the authorization on the site. Use password login.
After 1 night writes that there is no connection to the database.
Answer:
At approximately 01:00 Moscow time, the database is switched off for technical work, which lasts approximately 1-2 hours. We are working to reduce the time of prevention.
If the phone number has changed, how to log in?
Answer:
Hello. You need to contact the contact center of your company.
Unable to upload tax receipt.
Answer:
Possible errors and procedure:
- The TIN of the organization does not match - check the TIN of the legal entity for which you generated the receipt
- The TIN of the sender does not match - probably another TIN is indicated in the database of your organization in your profile, contact the Contact Center
- The amount of the check does not match - check the correctness of the amount, it must match the amount on the Act.
- This link has already been attached before - this link is already attached to another Act
- Failed to download the tax receipt file from the tax service server! - at the moment the tax service is not available, you need to try again in a few minutes
When adding a check, the error “Check amount does not match” or “Organization TIN does not match” is constantly generated
Answer:
Read the instructions carefully. If you have any difficulties with attaching a check, you can contact your company's contact center and send a link to a tax check that cannot be attached to the document via Chat.
Is there an app for iPhone?
Answer:
An application for the iOS platform is under development. You also have the opportunity to use your personal account on the company's website
All issues related to going to shifts, payments, fines, and so on are resolved in the office or through the contact center of your company.
To resolve technical issues regarding the operation of the application or site, you can write a letter to the developer: crystalglaive@gmail.com
Answer:
To enter the program from version 2.3.1, a phone number is used. The main phone number for the profile is set at the interview office or through the contact center of the company through which you connect to the application.
I don't receive SMS with a code!
Answer:
You need to contact the office or contact the contact center of your company.
After contacting the contact center of the company for a long time there was no solution to my problem.
Answer:
You can contact the quality department of your company. The phone numbers of your company's quality service are listed in the materials issued at the office during the interview, as well as on your company's website.
I can't log into the application, a pop-up message:
- "Account is blocked"
- "Personal number does not exist"
- "Missing phone number"
- "Access temporarily restricted"
- "Limit by date"
- "Unable to send message"
Answer:
The status of your account does not depend on the application or site. To resolve the situation, contact the office or contact the contact center of your company.
I can't log into the application, a pop-up message:
- "Unknown error"
- "Unsuccessful attempt"
Answer:
You need to leave a request through the contact center to the software product maintenance service indicating your personal number and a description of the actions taken.
How to open a contract file?
Answer:
Documents are generated in PDF format. Here are some PDF viewers and editors for Android:
-Adobe Acrobat Reader
- Google PDF Viewer
-PDF Reader
Authorization is constantly reset and you have to enter a password.
Answer:
When authorizing on the site through the code from SMS, the authorization in the mobile application is reset, just as authorization through the SMS code in the mobile application will reset the authorization on the site. Use password login.
After 1 night writes that there is no connection to the database.
Answer:
At approximately 01:00 Moscow time, the database is switched off for technical work, which lasts approximately 1-2 hours. We are working to reduce the time of prevention.
If the phone number has changed, how to log in?
Answer:
Hello. You need to contact the contact center of your company.
Unable to upload tax receipt.
Answer:
Possible errors and procedure:
- The TIN of the organization does not match - check the TIN of the legal entity for which you generated the receipt
- The TIN of the sender does not match - probably another TIN is indicated in the database of your organization in your profile, contact the Contact Center
- The amount of the check does not match - check the correctness of the amount, it must match the amount on the Act.
- This link has already been attached before - this link is already attached to another Act
- Failed to download the tax receipt file from the tax service server! - at the moment the tax service is not available, you need to try again in a few minutes
When adding a check, the error “Check amount does not match” or “Organization TIN does not match” is constantly generated
Answer:
Read the instructions carefully. If you have any difficulties with attaching a check, you can contact your company's contact center and send a link to a tax check that cannot be attached to the document via Chat.
Is there an app for iPhone?
Answer:
An application for the iOS platform is under development. You also have the opportunity to use your personal account on the company's website
All issues related to going to shifts, payments, fines, and so on are resolved in the office or through the contact center of your company.
To resolve technical issues regarding the operation of the application or site, you can write a letter to the developer: crystalglaive@gmail.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
What's new
bugfix