CSCall Agent
Everyone
info
1+
Downloads
About this app
CSCall Agent is an app for hotel Customer Service staff to quickly and real-time receive voice calls and chats from guests.
Guests simply scan a QR code to contact CS, and agents immediately receive a call or message notification in the app — anytime, from anywhere in the hotel.
Key features:
• Receive voice calls from guests – full-screen incoming call notifications so you never miss a call.
• Chat with guests – reply to guest messages directly from the app.
• Agent QR Code – display your QR code so guests can start a call immediately.
• Online/active status – set your availability to receive calls.
• Dashboard – monitor total calls, calls today, and currently active calls.
• Follow up & close conversations – manage each guest request until completion.
Note: This app is intended for registered hotel staff/agents. An agent account is required to log in.
Guests simply scan a QR code to contact CS, and agents immediately receive a call or message notification in the app — anytime, from anywhere in the hotel.
Key features:
• Receive voice calls from guests – full-screen incoming call notifications so you never miss a call.
• Chat with guests – reply to guest messages directly from the app.
• Agent QR Code – display your QR code so guests can start a call immediately.
• Online/active status – set your availability to receive calls.
• Dashboard – monitor total calls, calls today, and currently active calls.
• Follow up & close conversations – manage each guest request until completion.
Note: This app is intended for registered hotel staff/agents. An agent account is required to log in.
Receive hotel guest calls & chats in real-time, from anywhere.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages, and Device or other IDs
- Data is encrypted in transit
What’s new
Rilis perdana CSCall Agent untuk staf Customer Service hotel.
- Terima panggilan suara dari tamu dengan notifikasi layar penuh
- Chat langsung dengan tamu
- QR Code agen agar tamu dapat langsung menghubungi Anda
- Atur status online/aktif dan pantau statistik panggilan di dashboard
- Terima panggilan suara dari tamu dengan notifikasi layar penuh
- Chat langsung dengan tamu
- QR Code agen agar tamu dapat langsung menghubungi Anda
- Atur status online/aktif dan pantau statistik panggilan di dashboard
App support
About the developer
PT. VISI KARYA PRAKARSA
lucky@vkp.co.id
Jl. Somawinata No.4A RT. 005 RW.002
Desa Tanimulya Kec. Ngamprah
Kabupaten Bandung Barat
Jawa Barat 40552
Indonesia
+62 877-1994-6230
