FixLoop for Providers is a maintenance service provider application on the FixLoop platform. It allows you to manage customer requests, quotes, execution, warranties, services, and receivables all in one place.
The application is designed for service providers, technicians, and companies accredited by FixLoop.
What does the application offer?
• Receiving and tracking requests: New, Under Review, In Progress, Completed, and Rejected
• Sending and updating quotes based on request status
• Device inspection and submission of the final technical inspection report
• Tracking warranty claims after maintenance completion
• Customer chat within the request
• Service management: Activate or deactivate services, and request to add new services
• Financial profile and payment settlement requests
• Publishing and managing your advertisements within the application
• Managing branches, operating hours, and coverage areas
• Enabling or pausing request submission
• Instant notifications for request and account updates
• A public profile visible to customers based on your chosen settings
• Account verification and updating of verification information
• Arabic and English interface with fingerprint unlock
Organize your maintenance requests and receivables with FixLoop.
Receive maintenance requests, send price quotes, and easily track your payments.