Citizens Bank of West Virginia

Computer Services Inc.

About this app

Citizens Mobile is a safe, secure, and free* service to access your accounts from anywhere, anytime.
MANAGE YOUR ACCOUNTS
• View account balances
• Check account history
• Transfer funds between eligible accounts
• See if a check or debit card transaction has cleared your account
• Receive text alerts for certain transactions on your accounts such as low balances and cleared checks

PAY BILLS & SEND MONEY TO VIRTUALLY ANYONE
• Pay bills to existing payees
• Send money and receive money electronically without having to share private account information using P2P located in Move Money!
• Deposit Checks

LOCATION FINDER
• Find the nearest Citizens Bank of WV office and ATM locations

To gain access to your account information from your mobile device, you must be enrolled in Digital Banking. Mobile Banking features the same level of security as our Digital Banking. For more information, contact us at 800.797.5790 or go to citizenswv.com to enroll.

*Standard mobile web fees may apply. Please contact your mobile carrier for more information.
Citizens Bank of West Virginia. Member FDIC.

Ratings and reviews

App constantly crashes, says user name or password not recognized, or just won't open at all. Was fine before the last update, but this version is terrible. Don't waste your time. Uninstalling.

have had nothing but trouble with this app most of the time it doesn't work at all the rest it takes sometimes up to five minutes to connect, and have called bank customer service and they were no help at all, still can't connect unless i leave the login page open all the time after in finally loads.

Happy the app has finally gotten updated. A lot easier to manage my finances, transfer cash, and edit my profile. This is awesome for a small bank-- I love it! And dark mode is a bonus! 👏🕶️

What's new

• Bug Fixes & Performance Improvements