Citizens Bank of West Virginia

4.0
10 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Citizens Mobile is a safe, secure, and free* service to access your accounts from anywhere, anytime.
MANAGE YOUR ACCOUNTS
• View account balances
• Check account history
• Transfer funds between eligible accounts
• See if a check or debit card transaction has cleared your account
• Receive text alerts for certain transactions on your accounts such as low balances and cleared checks

PAY BILLS & SEND MONEY TO VIRTUALLY ANYONE
• Pay bills to existing payees
• Send money and receive money electronically without having to share private account information using P2P located in Move Money!
• Deposit Checks

LOCATION FINDER
• Find the nearest Citizens Bank of WV office and ATM locations

To gain access to your account information from your mobile device, you must be enrolled in Digital Banking. Mobile Banking features the same level of security as our Digital Banking. For more information, contact us at 800.797.5790 or go to citizenswv.com to enroll.

*Standard mobile web fees may apply. Please contact your mobile carrier for more information.
Citizens Bank of West Virginia. Member FDIC.
Updated on
Apr 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
4.0
10 reviews
Brent Evick
December 28, 2020
App constantly crashes, says user name or password not recognized, or just won't open at all. Was fine before the last update, but this version is terrible. Don't waste your time. Uninstalling.
1 person found this review helpful
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Matthew Carr
July 25, 2020
have had nothing but trouble with this app most of the time it doesn't work at all the rest it takes sometimes up to five minutes to connect, and have called bank customer service and they were no help at all, still can't connect unless i leave the login page open all the time after in finally loads.
3 people found this review helpful
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Rose Mlo
June 15, 2020
Happy the app has finally gotten updated. A lot easier to manage my finances, transfer cash, and edit my profile. This is awesome for a small bank-- I love it! And dark mode is a bonus! 👏🕶️
1 person found this review helpful
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What's new

• Bug Fixes & Performance Improvements