CSL My Base

3.8
123 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The My Base App provides Installers with a handy Install and Service Wizard to set up and maintain DualCom Pro devices. It gives access for Installers to quickly identify issues and proactively support their customers. Compatible with all variants of DigiAir Pro and GradeShift Pro, the App enables Installers to take control of their signalling base.
Updated on
Feb 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.8
120 reviews
Phil Higgins
May 2, 2024
Just keeps locking up, will hang for ages then if you catch the countdown timer just right it will show your device. Did work brilliantly some 6 months ago but now I have to call technical for updates on signal strength and pins
3 people found this review helpful
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CSL DualCom
June 4, 2024
Hi Phil, thank you for your feedback, we are working on countdown timer fix for our next app release along with other bug fixes and improvements. If you encounter any other issues, could you please get in touch with us at support@csl-group.com with some more details to help us resolve the matter. Thank you and sorry you had this issue.
Claude Coleman
March 15, 2022
I don't know why all of a sudden I have to login to my app. Normally I just pull app up on my phone and I'm ready to go. Now it ask me to login but won't accept my login info.wo t let me use the app because I can't login. It's been so long since I created this account and I don't specifically remember my username or password. Someone please help me get back into this app
21 people found this review helpful
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Jason Moore
May 1, 2023
This app, available in the Google Play Store, is great for all CSL Plasma donors. It will alert you for the date and time of your next donation and in addition, the dollar amount you will receive. The best part is the rewards. For every donation you receive points and once you get enough points you can trade them in for free instant money that will be deposited into your CSL Plasma donor cards. I highly recommend this app if you like free money and how many patients you have helped!
17 people found this review helpful
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What’s new

Minor improvements and Bug Fixes

App support

Phone number
+441895474444
About the developer
CSL (DUALCOM) LIMITED
andy.bromley@csl-group.com
Building 4 Hatters Lane WATFORD WD18 8YF United Kingdom
+44 7876 896389