
Dray Dray
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App was five stars, but it no longer will connect to the router. It randomly sends me an alert that a new device connected. When I check it, it says it can't connect. The update worked. Back at 5
Sprout Fiber Internet
June 26, 2026
Hi Dray, we are so sorry you've been having issues. Thankfully, an update was issued recently that we believe will fix the bugs and put the app back at 5-stars. Please ensure you've downloaded the latest version 26.2.1. It might be best to delete the app and reinstall it new from the app store. Give us a call at 256-737-3200 if it persists.

Sharon Graves
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I went 2 years and didn't have WiFi. I checked with several companies, and even starlink, no one offered service. to say I was thrilled is beyond words. it's everything they said it was. I have great signal and fast speed. I would recommend this system very highly.
1 person found this review helpful

Shawn Jones
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App layout is kinda confusing. The UI needs to be readjusted.. we need a section that lets us view current amount due, pay our bill, etc from within this app. There is no reason that it's required to go to the online page and login just to view and or pay our bill when there is an app available for the service. That makes no sense.
2 people found this review helpful