Hero FinCorp - Customer App

Hero FinCorp Limited

About this app

Hero FinCorp Limited is among India's leading NBFCs, brings you an exclusive Customer Servicing App for our Retail Loan customers - Loyalty Personal Loan

We've built every product and process around what our customers need. But we know issues and queries still come up - so instead of making you rely only onchannels given under Grievance Redressal Policy of the Company as published on website(Hero FinCorp - Trusted Non-Banking Financial Company in India), we've put loan servicing directly in your pocket.

LOYALTY PERSONAL LOAN - FOR OUR EXISTING CUSTOMERS Get a Loyalty Personal Loan up to Rs. 5 Lakh* (subject to your eligibility) through a fully digital journey:

1.Exclusively for existing Hero FinCorp customers

2.Select your loan amount and tenure

3.Add optional insurance cover

4.Complete address and identity verification via face-match and liveness check

5.Validate your existing bank account (we verify it on our end too)

6.Complete E-Mandate and E-Sign to finish onboarding.

Minimal paperwork/ 100% digital process, no visit - loan disbursed straight to your bank account.

CUSTOMER SERVICING, SIMPLIFIED Resolve loan queries in a few taps:

• Request Welcome Letter and Loan Repayment Schedule

• View EMI details and get real-time alerts

• Check Bounced EMI status and applicable Penal Charges

• Download Statement of Account (SOA)

• Request No Objection Certificate (NOC) post loan closure

• Pay EMIs online (wallets, net banking, etc.) or offline (payment centres)

• Register or switch your repayment Mandate

• Update asset details for Two-Wheeler & Used Car Loans

• Pay Advance EMI

• Request Loan Foreclosure

KEY LOAN TERMS (Loyalty Personal Loan)*

• Interest Rate (ROI): Up to 30% p.a., annualized, based on your credit profile

• Minimum Repayment Period: 12 months

• Maximum Repayment Period: 48 months

• Maximum Annual Percentage Rate: Upto_57%

* Terms & Conditions Apply

REPRESENTATIVE EXAMPLE - TOTAL COST OF LOAN

1.Sanctioned Loan Amount : Rs. 50,974

2.Total Interest Charge over full tenure: Rs. 14,782

3.Upfront Charges: Rs. 3,041

a. Processing Fee (incl. GST): Rs. 1,682

b. Insurance Charges (if opted): Rs. 974

c. Stamp Duty: Rs. 1,359

• Net Disbursed Amount (1 minus 3): Rs. 47,933

• Total Amount Payable by Borrower (1 plus 2): Rs. 65,756

This is an illustrative example only. Actual loan amount, ROI, charges and disbursed amount will vary based on your credit profile, loan amount and tenure selected. Loans are disbursed at the sole discretion of Hero FinCorp and are subject to credit appraisal.

WHY KEEP THIS APP HANDY? Financial needs and emergencies rarely wait for business hours. Keeping this app handy means you can apply for an instant Loyalty Loan or resolve an existing loan query the moment you need to.

DATA PRIVACY & SECURITY Your privacy is our priority. All data transferred between the app and our servers is protected via a secure HTTPS connection with SSL encryption. We use multiple layers of security, including firewalls, security groups and token-based authentication, to control API access. We may share select data with registered third-party services to help assess your loan application - but only with your prior consent. Read our full policy: https://www.herofincorp.com/data-privacy-policy

NEED HELP? Write to us at [e-mail]

Ratings and reviews

the app was easy to use for fetching details regarding ur loan but I don't know, what update has been done recently, the screen gets stuck after login, prompting to track ur payments & avail offers & shall I help you in using this app. this is so frustrating & I'm unable to navigate into the app for any information. i even tried installing again after uninstalling same problem occurred.

app doesn't work. it's just hung without letting me check any details. uninstalled and reinstalled atleast 5-6 times. careful while dealing with Hero fincorp team. customer service sucks. 5 emails and multiple calls and no response Until now.

A fast and fully digital process which enables you to get the loan without any hassles. But once you are thier client, servicing is very poor. Even after you are the most prompt payer, they least bother to respond to your top up requests. Hopeless staff and totally disgusting customer support. They probably are trained to ignore clients, but the idiots least realize that they loose reputation and good files due to their negligence!

What’s new

Bug Fixes and Enhancements